What data do we collect?

We collect the names, addresses, email addresses and phone numbers of people and organisations who book workshops or murals with us, or who take part in engagement and consultation activities as part of community projects. We also collect the names and email addresses of people who have asked to be contacted about upcoming public workshops. We do not hold a mailing list, or contact people for marketing purposes unless they have expressly asked to be informed of future workshops.

 

What do we use the data for?

We use the information about our clients in order to contact them about their bookings or the projects they are involved in. We also use it as a record of the bookings we have taken over the tax year, when we come to do our tax return.

 

How do we store the data?

Client data is stored in our business email account, Teamup booking calendar, Jotform booking form account, Stripe payment account, Wix website mailing account, Yuup host account, and occasionally shared (names and phone numbers only) via secure WhatsApp message with our workshop leaders. All of these are password protected and encrypted or on secure https:// sites.

Documents are saved on a laptop and Dropbox account (password protected).

Clients, and those on mailing lists, can request that we delete their personal data at any time, and we will do so.

We also sometimes print out booking forms sent by email, or lists of participants for public workshops, but these are destroyed by shredding once the workshop has passed.

 

How long do we keep the data?

We keep the booking information for 10 years, to tie in with our invoice and tax records, in case we need to refer back to past bookings and payments, or contact a client.

 

Who do we share data with?

We do not share personal data with anyone else, unless required to do so as part of a legal investigation.

 

Clients’ rights

We will make our clients aware of these potential uses of their data when they book with us or join our mailing list. Clients have the right to ask us about what data we hold, and/or to ask us to safely destroy our records of their personal data at any time.

 

Clients’ rights

We will make our clients aware of these potential uses of their data when they book with us or join our mailing list. Clients have the right to ask us about what data we hold, and/or to ask us to safely destroy our records of their personal data at any time.

 

Please contact us with any questions regarding data by emailing us on info@graftworkshop.co.uk.

 

Cookie Policy

We host our website on Wix.com and a number of security and tracking cookies are monitored. You have the right to know and decide whether you want this data to be collected.

 

1.  About Cookies

1.1 A cookie is a file containing a string of letters and numbers that is sent by a web server to a web browser and it is then stored by the browser. This string of letter and numbers is then sent back to the server each time the browser requests a page from the server.

1.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie remains valid until its set expiry date and is stored on your computer (unless deleted by the user before the expiry date). A session cookie will expire at the end of a browsing session, when the web browser is closed.

1.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

 

2. Cookies that we use

2.1 We use cookies for the following purposes:

(a) authentication - cookies help to tell us when you visit our website and what type of device you use to access our site.

(b) security -  cookies form an important part of our security measures and they help to prevent the fraudulent use of login credentials and to protect our website.

(c) analysis - cookies help us to analyse the performance of our site.

(d) cookie consent - we use cookies to let us know your cookie preferences.

(e) Status - on our store we need to use cookies to be able to add things to the cart and to manage the buying process.

 

3. Cookies used by our service providers

3.1 Our website provider uses cookies and those cookies may be stored on your computer when you visit our website.​

3.2 Our website is built and hosted on the Wix.com. Wix and Wix applications use cookies and they are implemented in every site built by Wix. 

svSession, Permanent, Creates activities and BI

hs, Session, Security

incap_ses_${Proxy-ID}_${Site-ID, Session, Security

incap_visid_${Proxy-ID}_${Site-ID},  Session , Security

nlbi_{ID} , Persistent cookie, Security

XSRF-TOKEN, Persistent cookie, Security

 

​4. How do I change my cookie settings?

4.1 You can edit your cookie settings in your web browser settings.

4.2 Blocking all cookies will inhibit you from buying anything in our store and will have a negative impact on using most websites.

 

Sophie Higgins Wheeler – Data Controller and Data Processor for Graft and Robert Wheeler, co-founder of Graft

 

25th January 2023